🔄 Returns & Refunds Policy

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

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📦 Return Eligibility

To be eligible for a return:
✅ The item must be unused and in original condition
✅ Must include tags and original packaging
✅ Proof of purchase (receipt) is required

📩 To start a return: Contact us at getezybeli@gmail.com. If approved, we’ll send you a return shipping label and instructions.

⚠️ Items returned without approval will not be accepted.

For any return-related questions, feel free to email us at getezybeli@gmail.com.

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⚠️ Damages & Issues

🛠 Received a damaged or wrong item?
Please inspect your order upon arrival and contact us immediately if:
❌ The item is defective
❌ The item is damaged
❌ You received the wrong item

We will evaluate the issue and make it right for you!

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🚫 Non-Returnable Items

Some items cannot be returned, including:
❌ Perishable goods (food, flowers, plants)
❌ Custom-made or personalized items
❌ Personal care products (beauty items)
❌ Hazardous materials (flammable liquids, gases)

💡 Have questions about a specific item? Contact us before purchasing.

⚠️ Sale items & gift cards are non-refundable.

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🔄 Exchanges

🔁 Want a different item?
The quickest way is to return the item you have and place a new order for the replacement.

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💰 Refunds

🔍 Once we receive and inspect your return, we’ll notify you whether your refund is approved or denied.

✅ Approved refunds: The amount will be automatically credited to your original payment method.

⏳ Processing time: Your bank or credit card company may take additional time to process the refund.

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For any questions or concerns, feel free to contact us at:
📩 getezybeli@gmail.com